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City Clerk

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1. How can I find out what happened at the City Council meeting?

Call the City Clerk's Office at (770) 909-5305 for the results of City Council meetings. Council minutes are also posted to the internet and can be accessed by clicking here.

2. What are the duties of the Office of the City Clerk?

The City Clerk is entrusted with numerous and diverse duties. The city clerk shall act as clerk of the city council. The city clerk shall perform such other duties as may be prescribed by the City Manager under the direction of the Mayor and Council. The city clerk shall have custody of the public records of the city. The city clerk shall be the official custodian of the seal of the city and shall affix the seal to all instruments requiring the same. The city clerk is responsible for updating the city’s code of ordinances.

In addition to serving as clerk of the city council and maintaining the official record of the minutes of Commission meetings, the City Clerk’s duties include but are not limited to, serving as election superintendent, preparing meeting agendas, processing legislation and agreements for signature by appropriate officials, and providing administrative support to the Council.

3. Can I speak in front of a closed session? How can I speak in front of the City Council?

By Georgia State Law, Closed Session meetings are not open to the public. Members of the public may, however, address the City Council at regular meetings by completing a public comment card before the meeting. Each individual is allowed up to five minutes to speak.

Often times, outside organizations, agencies and individuals request special presentations from the City Council. If you would like to request a proclamation or another form of public presentation, please complete a Request for Presentation(s) Form and submit it to the Office of the City Clerk. Normal processing time is two (2) weeks in advance. Download
the Request for Presentation Form.

4. How can I get a copy of the agenda?

Agendas are posted (online) every first and third Friday. You may also obtain copies by contacting the Office of the City Clerk at (770)909-5305.

5. Where can I obtain a Resolution or Ordinance?

Copies of resolutions and ordinances approved by the City Council are available in the Office of the City Clerk. Click here to view the City’s Code of Ordinances. For additional information, call (770) 909-5305 or stop by the City Clerk's office to obtain copies.

6. When and where are the City Council, Planning & Zoning Commission, DDA and Board of Appeals meetings?

The City Council meets bi-monthly on the second and fourth Monday. The Planning & Zoning Commission and Board of Adjustments in the Council Chamber located in the City Hall Complex, 6690 Church Street, Riverdale, Georgia 30274.

The Planning and Zoning Commission only meets when there is official business to be considered before its members. These meetings usually take place monthly on the third Monday.

The Downtown Development Agency meets when there is official business to be considered before its members. These meetings usually take place monthly on the third Thursday.

The Board of Appeals only meets when there is official business to be considered before its members. These meetings usually take place monthly on the fourth Monday.

7. How can I find out what will be discussed at the meetings?

You may access the City Council Agenda (online) for upcoming City Council meetings. This information is posted by the Friday prior to the scheduled Monday meetings. Copies of the agenda are also available from the City Clerk.

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Community Development

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1. How do I signup for sanitation service?

Call Community Development at (770) 996-3397 to set-up sanitation service

2. When is trash pick-up day?

On Wednesday of each week. Only during major holidays your trash day may be moved to Thursday. (To confirm call Community Development at 770-996-3397)

3. When do I need a permit?

Building permits are required before you construct, erect, enlarge, alter, move, convert or demolish any building or structure.
Business permits are needed before you conduct business.

Sign permits are need before you erect the sign.

4. How much does Sanitation Service cost?

Your bill will be charged by the Property Tax Department at $180.00 dollars per year.

5. How do I get an inspection?

Due to the individual needs of each project, and unanticipated events, inspectors must route themselves in four hour time frames. If you have a scheduling issue, we suggest you ask a trusted person over the age of eighteen to provide the inspector access. To find out the time frame for your inspection, please dial 770-996-3397 ext. 302.

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En Español

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1. ¿Cómo reporto un crimen?

Para reportar un crimen dentro de los límites de la ciudad de Riverdale, llame al 911. Su llamada será registrada y un policía será enviado prontamente.

Consejo: Para asegurar que su llamada sea tan eficaz como posible y sin problemas, mantenga la línea hasta que la operadora le diga que puede colgar y este listo a contestar a preguntas especificas.
911 en Español

2. ¿Cómo pago una multa?

Puede pagar su multa en línea 24 horas al día o en persona:

Office of the Court Clerk
(Oficina del Registrador de la Corte)
6690 Church Street
Riverdale, GA 30274

También puede pagar por correo, pero se debe recibir antes de la fecha de su cita ante la corte. Envíe su giro postal,a nombre de “City of Riverdale,” a:

Court Services
(Depto. de Servicios Tribunales)
6690 Church Street
Riverdale, GA 30274

No se aceptan cheques personales.

3. Hay una orden de arresto en mi contra, ¿Qué debo hacer?

Venga al Departamento de Policía de Riverdale, 6690 Church Street,
Riverdale, GA 30274, y hable con un policía.

4. ¿Dónde puedo conseguir un informe de incidente/ accidente?

Todo informe emitido por el Departamento de Policía de Riverdale se puede obtener en:

Departamento de Policía
Sala de Registros
6690 Church St.
Riverdale, GA 30274

Lunes - Viernes
(Cerrado los días festivos nacionales)
8:00am – 5:00pm

$0.25/copia* -un lado de la página
$0.50/copia*- ambos lados de la página

Los informes estarán disponibles 4 días después de ser redactados. Solo la persona involucrada en el incidente/accidente o un miembro de su familia podrá obtener copias del informe.

5. Mi vehículo fue confiscado por un policía de la Ciudad de Riverdale. ¿Cómo y a dónde puedo recuperarlo?

Solo el dueño o persona asignada por al mismo, por medio de una carta certificada por notario, puede recuperar un vehículo confiscado.

Primero debe obtener un Formulario de Entrega en la Sala de Registros
del Departamento de Policía

6690 Church Street
Riverdale, GA 30274

Lunes - Viernes
8:00am – 5:00pm.

La sala de registros esta cerrada los días festivos nacionales. Favor de presentar
1. Tarjeta válida de identificación
2. Comprobante de propiedad (título, matricula o contrato de venta del carro)
3. Tarjeta válida de seguro.

Después, tendrá que ir a:

Tara Wrecker
9140 Turner Rd.,
Jonesboro, GA 30236,
(770) 472-5610.

Lunes - Viernes
8:00am – 5:00pm
Sábado
9:00am – 1:00pm

Tara Wrecker esta cerrado todos los Domingos y días festivos nacionales.

6. ¿Cómo puedo reclamar mi propiedad?

Hay que hacer una cita para obtener cualquier propiedad guardada y asegurada en el Departamento de Policía.

Llame al Sergeant L. Lash, (770)996-3382 Ext. 117, de lunes a viernes, 9:00am – 4:00pm.

Necesitara una tarjeta válida de identificación.

7. ¿Cómo puedo obtener copia de una disposición (resultado/ dictamen) judicial?

Debe llenar el formulario de Solicitud de Disposición. Estas solicitudes pueden tardar hasta 3 días laborales.

Un copia de disposición certificada cuesta $5.00

8. ¿Cuánto es la multa de mi violación de tráfico?

Aproximadamente entre 7-10 días laborales después de que se emitió citación, puede llamar al Departamento de Servicios Tribunales, 770-991-0462 Ext. 227, para saber cuanto es la multa.

Existen ocasiones en la cual el Departamento no podrá determinar la multa y será necesario que se presente frente a la corte.
De ser así, se lo haran saber.

9. No fui a mi cita de corte, ¿ahora que hago?

Cuando no se presenta ante la corte en la fecha citada, se agrega una multa de $150.00 por desacato (desobediencia); puede ser que suspendan su licencia para manejar o que emitan una orden de arresto.

No se restaura su licencia ni se cancelara la orden de arresto hasta que pague la suma entera de las multas, incluyendo la multa por desacato

10. ¿Es necesario ir a la corte y presentarme frente un juez?

Algunos casos si lo requieree y no podra pagar su multa sin primero presentarse frente a la corte.

La mayoría de casos se pueden resolver sin tener que ir a la corte.

Llame al Departamento de Servicios Tribunales al 770-991-0462 Ext. 227 para averiguar si puede pagar su
multa antes de ir a la corte.

Esta información también se puede obtener en-línea.

11. Recibí varias citaciones a la vez ¿puedo pagar algunas y ir a la corte por las otras?

No, no aceptamos pagos parciales. Hay que pagar por todas las multas recibida a la vez. Cualquier acuerdo de pago se debe establecer con la corte.

12. ¿Cómo puedo obtener servicio de recolección de basura y cuanto cuesta?

Llama al Departamento de Desarrollo de la Comunidad al (770)996-3397 para establecer el servicio de recolección de basura.

El costo es $180/ mes y el Departamento de Impuestos sobre la Propiedad lo cobrara.

13. ¿Cuándo pasa el camión por la basura?

Los miércoles de cada semana. Durante los días festivos principales, se recolecciona los Jueves. Para confirmar, llame al Departamento de Desarrollo de la Comunidad al (770)996-3397

14. ¿Para qué tipo de proyectos se necesita un permiso?

Usted necesitara obtener un permiso de construcción antes de construir, agrandar, modificar, mover, convertir o derribar cualquier edificio o estructura. Se requiere de un permiso de negocios antes de realizar alguna transacción de negocio. Los permisos para letreros se requieren antes de erigir un letrero.

15. ¿Donde puedo obtener un informe de accidente o incendio?

Llame al 770-996-1912, Ext. 146, entre las horas de 8:30 am y 5:00 pm. o venga a la oficina central del Departamento de Bomberos/ Estación 21, 6690 Church Street.

16. ¿Necesito un permiso para quemar la basura de mi patio (hojas, ramas, etc.)?

Sí, necesitara un permiso para quemarlos. Puede llamar al 770-996-1912, Ext. 146, para recibir un permiso para quemar. Hay que llamar el mismo día en que planea quemar, ya que la aprobación de un permiso depende de las advertencias diarias emitidas por el Departamento de Silvicultura.

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Finance Department

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1. When will the property tax bills be mailed?

Tax Bills will be mailed on October 17th and are due December 17th.

2. Where do I pay my property tax bill?

Taxes are paid in the Finance Department at 971 Wilson Rd. Riverdale, Ga 30296 or you can pay (online).

3. How do I get a copy of my tax bill?

Copies of tax bills can be obtained from the Finance Department; a copy can be faxed to you; or you can print a copy using our (online tax payment services).

4. Are there any delinquent taxes due for a property?

Contact Finance department at (770) 909-5500. Please have address and parcel number available when calling.

5. Can tax payments be made online?

Tax payment services are available (online).

6. Does the City send tax bills to mortgage companies?

No, the tax bill is mailed to the owner of the property. It is the responsibility of the owner to forward to their mortgage company for payment.

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Fire Department

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1. Where can I pick up my accident or fire report?

Reports can be obtained from Headquarters/Station 1 located at 6690 Church Street, or you can contact headquarter at 770-996-1912, ext 5450 and 5451 between the hours of 8:30 am and 5:00 pm.

2. Do I need a permit to burn yard debris?

Yes you will need a permit to burn. You can call Headquarters at 770-996-1912, ext 5450 and 5451, to receive a burn permit.

Burn permits are given on a daily basis according to the Georgia Forestry warnings for that day. Please call on the day that you are planning to burn.

3. Where/When can I get my blood pressure taken?

Come by either Station 1, located at 6690 Church Street, or Station 2, located at 7844 Taylor Road, between the hours of 8:00 am and 10:00 pm.

If you come by for a blood pressure check after hours an ambulance will be called for you.

4. What can I burn?

Yard debris, small limbs, pine straw and pine cones, and yard clippings. You are not allowed to burn any house hold garbage or building materials. You are not allowed to start the burns with flammable liquids, and you must stay with it until it has burned out; keep a water hose with you at all times. The fire must be out by dark on a daily basis.

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How Do I?

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1. Pay a traffic citation?

You may pay your citations (online)24 hours a day, or make payments at the Clerk of Court Office at 7200 Church Street. Citation payments may also be mailed before the scheduled court date to: City of Riverdale Court Services, 7200 Church Street Riverdale, GA 30274. Personal Checks are not accepted; make money orders payable to City of Riverdale.

2. Sign up for sanitation services?

Call Community Development at (770) 996-3397 to set-up sanitation service

3. Get a copy of my tax bill?

Copies of tax bills can be obtained from the Finance Department; a copy can be faxed to you; or you can print a copy using our (online tax payment services).

4. Get an impounded vehicle released?

Vehicles are only released to the owner of the vehicle or to a designated person with a notarized letter from the owner. You must first obtain a Release Form from the Riverdale Police Department before you can pick up your vehicle. This form, which is free, can be picked up in the Records Lobby at the Riverdale Police Department (map link), 6690 Church St., Riverdale, GA 30274, between the hours of 8:00 am – 5:00 pm, Monday – Friday.

5. Report a crime?

To report a crime within the city limits of Riverdale, dial 911. Your call will be logged and an Officer will be dispatched to you in a timely manner.

TIP: To ensure that your call goes as smooth as possible stay on the line until the dispatcher releases you and be ready to answer specific questions.

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Municipal Court

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1. How to I obtain a copy of a disposition?

You will need to come by the Clerk of Court Office to complete a request for disposition form. Requests may take 3 business days to complete and certified copies are $5.00.

2. What is the fine amount for my traffic citation?

Approximately 7-10 business days after the citation(s) is issued you may call the court services department at 770-991-0462 ext 2 to ascertain your fine amount or you can check for this information by using our (online citation payments)service. There are instances in which fine amounts cannot be determined by court personnel and will require a court appearance. If this is the case the clerk will inform you of this.

3. I have missed court what do I do now?

When you fail to appear in court there is a contempt fee of 150.00 added to your case. Your driver’s license may be suspended or a warrant may be issued for your arrest. If you have missed court you will be required to pay the full amount of the citations along with the contempt fee before any warrants or suspension will be recalled.

4. Do I have to come to court?

Some cases require a court appearance and payments can not be made without coming to court. Most offenses can be paid prior to coming to court; however, please call the Court Services Department at 770-991-0462 ext 2 to ascertain whether or not the fine can be paid prior to coming to court. Cases not requiring a court appearance can be paid (online).

5. I have received multiple citations can I pay some of them and go to court on the others?

We do not accept partial payments. All citations received must be paid for at the same time. Any other payment arrangements must be made in court.

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New Resident Information

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1. Where can I sign up for utilities?

See New Comer's Guide More...

2. Where can I find the new resident packet?

Our New Comer's Guide provides useful information to new residents. More...

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Police Department

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1. How do I report a crime?

To report a crime within the city limits of Riverdale, dial 911. Your call will be logged and an Officer will be dispatched to you in a timely manner.

TIP: To ensure that your call goes as smooth as possible stay on the line until the dispatcher releases you and be ready to answer specific questions. 911 Procedures

2. How can I pay for my ticket?

You may pay your citations (online) 24 hours a day, or make payments at the Clerk of Court Office at 6690 Church Street. Citations payments may also be mailed before the scheduled court to: City of Riverdale Court Services, 6690 Church Street Riverdale, GA 30274. Personal Checks are not accepted; make money orders payable to City of Riverdale.

3. I have a warrant for my arrest, what should I do?

Come to the Riverdale Police Department (map link), 6690 Church Street, Riverdale, GA 30274 and speak to an Officer.

4. Where do I pick up a police incident report or accident report?

All reports produced by the City of Riverdale Police can be picked up in the Records Lobby at the Riverdale Police Department (map link), 6690 Church St., Riverdale, GA 30274, between the hours of 8:00 am – 5:00 pm, Monday – Friday. All reports will be ready for pick-up four days after the report has been taken. The cost of a report is $5.00 for Accident Reports, $2.00 for Incident Reports via walk-in, or $5.00 for mail. Only individuals involved in the accident or a family member can pick up a copy of the report.

5. My vehicle was impounded by a Riverdale Police Officer. How and where do I pick up my vehicle?

Vehicles are only released to the owner of the vehicle or to a designated person with a notarized letter from the owner. You must first obtain a Release Form from the Riverdale Police Department before you can pick up your vehicle. This form, which is free, can be picked up in the Records Lobby at the Riverdale Police Department (map link), 6690 Church St., Riverdale, GA 30274, between the hours of 8:00 am – 5:00 pm, Monday – Friday.

The records lobby is closed on all federal holidays. Please bring the following items: a valid id, proof of ownership (title, current tag or bill of sale) and current insurance card. You will then be sent to Tara Wrecker (map link) 9140 Turner Rd., Jonesboro, GA 30236, (770) 472-5610. Tara Wrecker is open Monday – Friday, 8:00 am – 5:00 pm and Saturday, 9:00 am – 1:00 pm. They are closed on Sundays and all federal holidays.

6. How can I pick up my Property?

All property that has been safely kept at the Riverdale Police Department can be picked up by making an appointment.

To arrange an appointment call Sergeant L. Lash call 770-996-3382 ext 117, Monday – Friday, 9:00am – 4:00pm. You will need to bring a valid id.

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Riverdale Town Center

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1. Where is the Riverdale Town Center located?

The Riverdale Town Center is located at:
7200 Church Street
Riverdale, GA 30296

2. What are your hours of operation?

Hours
Monday through Friday
8 a.m. until 6 p.m. 

Saturday
9 a.m. until 1 p.m.

3. What is the phone number to the Riverdale Centre for the Arts, Business, and Leisure Services?

The phone number for the Riverdale Centre for the Arts, Business, and Leisure Services is 770-909-5300.

4. Do you provide transportation to your programs?

We do not provide transportation to our programs.  However, MARTA provides bus service to the Riverdale Centre.

5. Does the Riverdale Centre accept credit cards and checks?

The Riverdale Centre prefers payments made with debit or credit cards (Visa, American Express, MasterCard, and Discover). We do accept business checks only (no personal checks are accepted).

6. Can I rent a room in the Riverdale Centre for a special event?

Yes. Various rooms in the Riverdale Centre are available for special event leasing. For more information, please call 770-909-5300 or submit your information about your event.

7. How can I find out about the programs and events you offer?

You can find out information about our upcoming programs and events by going to the corresponding links on our website. Also, the department maintains an email listing for those interested in receiving program information electronically. If you are interested in receiving information, please indicate on your registration form or call us to specify your request.

Classes

Events

Freebies

8. Can I pay for my class on the day it is being held?

All programs are limited in size and are filled on a first come, first serve basis. If a program has reached its capacity, names will be placed on a waiting list. The City of Riverdale residents will be given priority on the wait list as space in programs becomes available. It is highly recommended that you register for classes in advance.

9. What does a membership fee include?

Membership fees include the use of the Gymnasium, Fitness Room, and Walking Track.

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Riverdale Town Center Events

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1. Where is The Amphitheater at the Riverdale Town Center located?

It is conveniently located south of Atlanta in Riverdale off of Church Street, which is behind the Kroger off of Georgia Highway 85.  The physical address is:
7200 Church Street
Riverdale, GA 30274

2. Where are the parking lots located and what is the cost?

For free events, such as the After Work Cool Down Free Music Series and Friday Night Flicks, you may park for free in the lot behind City Hall and in the lot adjacent to the Amphitheater. For ticketed events, such as the South City Concert Series, and festivals, all cars will park in the open field adjacent to the Riverdale Town Center, parking lot or the parking deck adjacent to the Riverdale Town Center. This parking will be $5 per car.

3. How do I purchase tickets?

Tickets for the events can be purchased at the Riverdale Centre for the Arts, Business and Leisure Services, or the tickets may be purchased online on the Ticket Alternative website.

4. Does a child need a ticket?

Yes, everyone needs a ticket to enter regardless of age.

5. What time do gates open?

Gates open 2 hours before the show for all ticketed concerts.

6. How many people can sit at one table?

Each VIP Table can seat 8 people. VIP Tables are available for concerts.

7. Are there handicap accessible seating?

Yes, please call 770-909-5303 for assistance.

8. What if I buy a ticket and can not attend or lose my ticket?

There are no refunds, exchanges or rain checks. The City of Riverdale is not responsible for lost or stolen tickets.

9. May I bring food and/or beverages?

No coolers or carry-ins are allowed into The Amphitheater at the Riverdale Town Center. No outside food/beverages or picnic baskets are allowed.

10. Are there food and beverage vendors on-site?

Yes. The vendors offer an array of food as well as alcoholic and non-alcoholic beverages.

11. What is allowed into the Amphitheater?

For free events, such as the After Work Cool Down Free Music Series and Friday Night Flicks, blankets and lawn chairs are allowed into the Amphitheater. For ticketed events, such as the South City Concert Series and festivals, several things are not allowed into the Amphitheater including:  

• Bags
• Blankets
• Carry-ins
• Coolers
• Lawn chairs
• Outside food 
• Picnic baskets

For more information about what is allowed into the Amphitheater, please call the Riverdale Centre at 770-909-5300.

12. May I smoke in the venue?

There is a designated smoking area.

13. Is drinking allowed outside the venue?

No, drinking is not allowed outside the venue or in any parking lots.

14. What time do concerts typically conclude?

Concerts typically conclude around 11 p.m.

15. What happens if it rains?

All events take place rain or shine. We offer no refunds or exchanges in the event of rain. While we prefer you bring a raincoat or poncho, small umbrellas are allowed.

16. May I bring in a table or TV tray?

No, you may not bring in a table or TV tray.

17. What happens if an event is cancelled or postponed?

In the event a performance is canceled or rescheduled, information is immediately sent to the local media for distribution and placed on this website. Information is also placed on the Facebook and Twitter pages for the Riverdale Centre.

18. How can I perform at one of the events held at The Amphitheater at the Riverdale Town Center?

Send us your information via this form.

19. How do I sign up to volunteer at the events at the Riverdale Town Center?

Contact Gwen Pringle for more information.